New TLD Application System interruption update

28th April 2012

Melbourne, Australia – 28th April 2012 – ICANN announced today that all new Top-Level Domain applicants will be notified within the next seven business days whether they were affected by the technical glitch in the TLD Application System (TAS).

On the 12 April 2012, ICANN identified a technical glitch in the TAS and has spent the past two weeks trying to resolve the issue.

Today, ICANN published the following update of that process:

Statement by AkramAtallah, COO

ICANN will notify all applicants within the next seven business days whether our analysis shows they were affected by the technical glitch in the TLD application system.

In order to make these notifications, we are identifying each applicant file name and user name that might have been viewed, and who might have viewed them. To do that, we are reviewing internal system logs and full packet-level capture of all traffic to and from the application system from 12 January through 12 April.

Our analysis continues to show that a limited number of applicants were affected.

Shortly after the notification process has been completed, we will announce the schedule for reopening the application system and completing the application period. We are mindful of the need to allow sufficient time during the reopening period for applicants to confirm the completeness of their submissions.

We are also continuing to test the fix and enhance system performance in preparation for reopening.

We fully understand the frustration and inconvenience caused by the continuing suspension of the application system and will provide further updates as new information becomes available.

ICANN has previously released a video interview with Jeff Moss, ICANN's Vice President and Chief Security Officer, answering questions about the glitch. This was accompanied by an FAQ document to respond to questions about the shutdown of the TAS.

ARI Registry Services will continue to inform clients of developments and is working to address related enquiries.


Media Contact

Michael Korjen
Public Relations Manager
ARI Registry Services
Ph: +61-3-9866-3710

About ARI Registry Services

ARI Registry Services (formerly AusRegistry International) is one of the top companies globally with the technology and expertise to activate, implement and manage new Top-Level Domains. Leveraging ten years of experience as a TLD registry operator, ARI Registry Services will provide new Top-Level Domain applicants with the same software and consulting services that currently drive the .au (Australia), the .ae (United Arab Emirates), the .qa (Qatar) and .om (Oman) country codes. Additionally, ARI Registry Services is the first TLD registry to operate non-Latin, country code Top-Level Domains and a global leader in the continued innovation and expansion of the Domain Name System.

Visit or find out more about the new Top-Level Domain program here: